Privacy Policy

At arialeonix, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our business planning services.

Last Updated: March 15, 2025

arialeonix operates under Canadian privacy legislation, specifically the Personal Information Protection and Electronic Documents Act (PIPEDA). We're committed to handling your data responsibly and transparently.

This policy applies to all information we collect through our website, email correspondence, and any direct interactions with our team.

Quick Contact: If you have questions about how we handle your data, reach out to us at contact@arialeonix.com or call +16138312382.

What Information We Collect

We collect different types of information depending on how you interact with us. Here's what we gather and why:

Contact Information

Your name, email address, phone number, and business address when you reach out or sign up for our services.

Business Details

Information about your company, industry, planning needs, and specific challenges you're facing.

Technical Data

IP addresses, browser types, device information, and how you navigate our website to improve user experience.

Communication Records

Copies of correspondence, consultation notes, and feedback you provide to help us serve you better.

We don't collect unnecessary information. Everything we ask for has a specific purpose related to providing you with quality business planning services.

How We Use Your Information

Your data helps us deliver personalized service and improve what we offer. We use it in these ways:

  • Responding to your inquiries and providing requested information about our services
  • Scheduling consultations and maintaining records of our interactions
  • Developing customized business planning strategies that fit your needs
  • Sending relevant updates about our services, though you can opt out anytime
  • Analyzing website performance to make navigation easier for everyone
  • Complying with legal obligations and protecting against fraud
  • Improving our service delivery based on feedback and usage patterns

Important: We will never sell your personal information to third parties. That's not our business model, and it never will be.

Legal Basis for Processing (PIPEDA Compliance)

Under Canadian law, we need a valid reason to process your information. Here's our legal basis:

Consent

When you provide information through our contact form, email us directly, or sign up for services, you're giving us consent to use that data for the stated purposes. You can withdraw this consent anytime by contacting us.

Contractual Necessity

If you become a client, we need certain information to fulfill our service agreement with you. This includes delivering the business planning services you've requested.

Legitimate Interests

We process some data based on legitimate business interests, like improving our website or preventing fraud. We balance these interests against your privacy rights.

Data Sharing and Third Parties

We keep your information close, but sometimes we need to share limited data with trusted partners. Here's the full picture:

Third Party Type Purpose Data Shared
Email Service Providers Delivering communications and newsletters Email address, name
Cloud Storage Services Secure document storage and backup Business documents, project files
Analytics Tools Understanding website usage patterns Technical data, anonymized usage statistics
Payment Processors Handling secure transactions Payment information (processed securely, not stored by us)

All third-party service providers we work with are required to maintain strict confidentiality and security standards. They can only use your data for the specific purposes we've authorized.

Your Rights Under Canadian Law

PIPEDA gives you specific rights regarding your personal information. Here's what you can do:

You Have the Right To:

Access Your Data: Request a copy of all personal information we hold about you. We'll provide this within 30 days.
Correct Inaccuracies: Ask us to update or correct information that's outdated or wrong.
Withdraw Consent: Change your mind about how we use your data, though this might limit our ability to provide certain services.
Request Deletion: Ask us to delete your information, subject to legal retention requirements.
Opt Out of Marketing: Unsubscribe from promotional communications while still receiving essential service updates.
File a Complaint: Contact the Office of the Privacy Commissioner of Canada if you believe we've mishandled your data.

To exercise any of these rights, send us an email at contact@arialeonix.com with "Privacy Request" in the subject line. We'll verify your identity and respond promptly.

How We Protect Your Information

Security isn't just a checkbox for us. We've implemented multiple layers of protection:

Our website uses SSL encryption to protect data in transit. All sensitive information is stored on secure servers with restricted access. We regularly update our security protocols and conduct audits to identify potential vulnerabilities.

Our team members receive privacy training and only access information necessary for their roles. We use strong authentication methods and monitor systems for suspicious activity.

While we take security seriously, no system is completely foolproof. If you suspect a security breach affecting your data, contact us immediately at contact@arialeonix.com.

Data Retention and Deletion

We don't keep your information longer than necessary. Here's our approach:

  • Active client records are maintained throughout our business relationship
  • After services conclude, we retain essential documents for seven years to meet Canadian tax and business record requirements
  • Marketing contact information is kept until you unsubscribe or request deletion
  • Website analytics data is anonymized and retained for two years
  • General inquiries that don't result in a business relationship are purged after two years

When we delete data, we do so securely and completely. Backups are also cleared according to our retention schedule.

Cookies and Website Technologies

Our website uses cookies to improve your browsing experience. These small files help us remember your preferences and understand how people use our site.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly. These can't be disabled.

Analytics Cookies: Help us understand visitor behavior so we can make improvements.

Preference Cookies: Remember your settings and choices for future visits.

You can control cookie settings through your browser, though disabling certain cookies might affect website functionality. Most browsers allow you to block or delete cookies entirely if you prefer.

Changes to This Policy

Privacy regulations evolve, and so do our practices. We review this policy regularly and update it as needed to reflect changes in how we operate or new legal requirements.

When we make significant changes, we'll notify you via email if we have your contact information, or post a prominent notice on our website. The "Last Updated" date at the top of this page always reflects the most recent revision.

We encourage you to review this policy periodically, especially if you're an active client. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Questions About Your Privacy?

We're here to help. If anything in this policy is unclear, or if you have specific concerns about how we handle your information, reach out directly.

contact@arialeonix.com
+1 613-831-2382
117 Princess St, Kingston, ON K7L 1A8

arialeonix is committed to protecting your privacy in accordance with Canadian federal privacy legislation. This policy is designed to be transparent and accessible. If you need this information in an alternative format, please contact us.